How the Traversa Wheelchair Transformed Paramount NEMT

In the competitive world of non-emergency medical transportation (NEMT), innovation is what sets you apart. Kristin Ramoz, the Chief Operations Officer at Paramount Non-Emergency Medical Transportation in the Dallas-Fort Worth area, highlights how she has implemented game-changing solutions to climb to the top of her local market. She shares how one piece of equipment has revolutionized their operations, allowing them to offer unparalleled service while significantly boosting their revenue.

Introducing Kristin Ramoz and Paramount NEMT

Paramount Non-Emergency Medical Transportation is dedicated to providing top-notch, safe, and comfortable transport for patients requiring wheelchair and non-emergent stretcher services. At the heart of their success lies the Traversa Transport Wheelchair (patent pending) – a pivotal innovation that Kristin credits with transforming the appeal of her business.

The Traversa Transport Wheelchair

The Traversa Transport Wheelchair is more than just a mobility aid; it’s a comprehensive solution for NEMT operators facing the unique challenges of patient transportation. Designed with versatility at its core, the Traversa can tilt, recline, and facilitate lateral transfers. These features ensure comfortable and safe transportation for patients who are non-weight bearing or have recently undergone procedures.

Kristin’s Testimonial

Kristin’s experience with the Traversa has been nothing short of transformational. Since integrating the wheelchair into their operations, Paramount NEMT has seen its revenue skyrocket. “I would say our revenue has doubled,” Kristin shares, emphasizing how the Traversa’s design and functionality have allowed them to secure more contracts and impress hospitals and private clients alike.

“[The Traversa] makes us who we are. It helps us operate in excellence, and I feel like we wouldn’t be where we’re at if it wasn’t for the equipment we use.”

Kristin loves to take the Traversa with her when presenting to a potential new client. She invites the client to sit in the wheelchair and experience the premium comfort for themselves. This sales method has yielded incredible results for Kristin and her team, securing many new NEMT contracts based on the elevated service level they provide with the Traversa.

The adaptability of the Traversa has enabled Paramount NEMT to improve response times and offer an unparalleled level of comfort and ease to their clients. This has not only led to quicker service, but also created a ripple effect of positive feedback and client retention. New clients regularly comment on the comfort and timeliness of the service. These happy clients turn into recurring revenue due to the superior experience provided by the Traversa.

Client Feedback and Recommendations

Feedback from patients, healthcare providers, and Kristin’s team underscores the Traversa’s impact. Patients appreciate the ability to choose a comfortable position, whether sitting upright or reclining for a nap. Healthcare providers commend the wheelchair’s ease of use and its clinical benefits, such as reducing the risk of falls and pressure injuries.

Kristin’s team finds the Traversa’s maneuverability a significant asset. The wheelchair is not too heavy to push and safely moves passengers up to 450 lbs. They love the Pivot Assist™ System, which allows the wheelchair to turn 360° and slide from side to side. Its 360-degree swivel capability makes maneuvering through narrow doorways and tight spaces a breeze, enhancing operational fluidity for drivers and making pickups and drop-offs more efficient. Based on this feedback, Kristin offers a compelling recommendation for NEMT operators:

“I would say buy the [Traversa] chair. It’s going to take your company to the next level.”

Future Prospects and Conclusion

The Traversa Transport Wheelchair stands poised to redefine industry standards within NEMT. Its innovative design promises not only to enhance patient comfort and operational efficiency but also to set new benchmarks for service quality. As Kristin’s testimonial attests, integrating the Traversa into NEMT operations is a strategic move toward growth and excellence.

For NEMT operators seeking to elevate their service offerings and achieve similar success, exploring the Traversa is a vital step. Learn more about how the revolutionary Traversa Transport Wheelchair can transform your business and drive new levels of client satisfaction and financial performance.